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How to create a Confluence glossary template (and why)
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How to create a Confluence glossary template (and why)

A headshot of Helen Jackson
Helen Jackson
5th June, 2024
6 min read
A pair of spectacles sitting on top of an open book on a stylised background
A headshot of Helen Jackson
Helen Jackson
5th June, 2024
6 min read
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What is a Confluence glossary template?
The benefits of creating a Confluence glossary template
How to create a Confluence glossary template
Glossary of Confluence terms

Make difficult jargon easier to understand for your users! Here’s how to create a glossary template in Confluence.

We know what you’re thinking. Creating a glossary of terms for a collaboration tool such as Confluence sounds like a real drain on time and resources. But with Kolekti’s Confluence glossary template, it can be quicker than you think (and creating one has lots of benefits).

In this blog, we’ll explain how to create a Confluence Glossary Template within Confluence, the benefits, and even provide a few key terms and definitions to help you start populating it.

What is a Confluence glossary template?

A Confluence glossary template is a pre-designed page that can be used within Confluence. The template provides an easy-to-navigate layout to populate with glossary terms that can be useful to your users, new or existing, office-based or remote. Basically, for anyone trying to make sense of Confluence!

The benefits of creating a Confluence glossary template

Regardless of who’s using Confluence, an accurate glossary of terms can generate plenty of benefits for everyone across the organisation. Here are a few to consider:

All term definitions are in one place

Everyone needs to understand the organisation's lingo when collaborating across departments.

Many workers work remotely - from a home office, hot-desking spaces, or internationally. That's why apps like Confluence are essential for the modern workplace. They centralise communication and encourage users to self-serve.

Boost company productivity

Imagine repeatedly asking your colleagues what specific terms and definitions mean, draining their precious time so you can do your job. Then, even worse, imagine being that valuable member of staff who holds all the answers.

You can resolve these issues by creating a glossary template in Confluence. Instead of relying on one person, you can empower employees to educate themselves on common organisational language.

Employees with knowledge can proactively add definitions to the glossary as and when they crop up, keeping the glossary (and other employees) updated.

Successful employee onboarding

Every employer wants new recruits to hit the ground running, which means that an effective onboarding system is crucial. 64% of new employees will likely leave a new job within their first year because of their negative onboarding experience - oops!

Having a detailed glossary of terms can improve the onboarding experience by removing the need for team members to babysit new recruits and allow them to feel more confident, informed, and integrated with the team/organisation.

How to create a Confluence glossary template: five simple steps

Setting up your template can be quick and easy; we’ve listed five simple steps you’ll want to consider.

1. Get other departments involved

Get all departments involved in creating your template. Although they can add terms themselves, initially, collating some simple terms is a good idea to get the ball rolling.

2. Create your template

You can create your template from within Confluence. Navigate to one of your existing spaces (or create a new space) and go to Space settings in the sidebar. Then click Templates under Look and feel, followed by Create New Template.
The Create New Template button in Confluence Cloud space settings

3. Structure your page for easy navigation

Ensure your template is easy to understand and set out in a way that allows your users to find the answers they’re looking for. Take things such as consistency when using fonts, colours, and iconography into consideration.

Here are some macros that can help you to lay out your glossary:

Expand: Create a collapsible section for each definition, helping users to quickly scan the page.

Table: Display glossary terms and explanations beside each other neatly in a Confluence table.

Tabs: Stack different tabs (for different themes, such as IT terms and HR terms) alongside each other that users can easily switch between.
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Create a clear, helpful Confluence glossary with a 30-day free trial of Content Formatting Macros

4. Populate your template with some terms

A good way to encourage users to follow specific format guidelines is to start the glossary with some key terms. This creates a formatting example for everyone to add additional terms in the future.

Alternatively, you can use placeholder text to show where to include terms and definitions, making it easier for users to edit the template:
A GIF showing a user adding placeholder text to a Confluence glossary template

5. Save and share your template

Once you’ve finished, click Save. Your template is ready to share!

You can share your template from the templates menu by clicking on its name, then copying the link. Alternatively, you can click Promote in the templates menu to share it prominently in the Confluence templates browser.

Glossary of Confluence terms

As promised, we’ve listed a few Confluence-specific terms to get you started when populating your glossary template:

: A collaboration and content management tool that allows teams to create, share, and organise information and knowledge.

Dashboard: The default homepage that gives users access to important information and updates on Confluence.

Space: An area dedicated to a team, project, or topic. Spaces help organise and manage your content - think of them as ‘hubs’.

Metadata: Additional data that describes and provides context and structure to other content within the Confluence glossary. This could be related terms, business domains, feedback, etc.

Want to create more engaging Confluence templates?

Content Formatting Macros for Confluence makes your pages more engaging and easier to navigate. It’s a win-win!
Written by
A headshot of Helen Jackson
Helen Jackson
Content Writer
Helen is a freelance content writer specialising in Software as a Service (SaaS). She has a BA Hons degree in English, a Chartered Institute of Marketing qualification, and over ten years of experience in content marketing.

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