Skip to main content
Kolekti home
What is a company intranet, and why do you need one?
Share on socials

What is a company intranet, and why do you need one?

A headshot of Matilda French
Matilda French
Published: 10 October 2025
4 min read
An open laptop overlaid with four icons including a lightbulb, a calendar, a envelope, and a steaming coffee cup.
A headshot of Matilda French
Matilda French
Published: 10 October 2025
4 min read
Jump to section
What is a company intranet?
Why is a company intranet helpful?
What makes Confluence a good intranet option?

A company intranet isn't just another app - it's a unifying platform that brings apps, documents, and more together.

As your company grows, investing in a company intranet becomes increasingly crucial. In this article, we delve into the concept of a company intranet and explore how Confluence, a popular intranet platform, can improve your team's productivity.
A 2023 study by Gartner highlighted that knowledge workers typically switch between 11 different apps each day. Adding another might initially seem counterproductive. However, a company intranet is not just another app. It's a unifying platform that integrates disparate apps, enabling employees to independently find the knowledge they need to enhance their performance.

What is a company intranet?

Think of an intranet as the company's gated internet, where resources, announcements, updates, project plans, and tools are all gathered together in one place. It is a private space for employees and sits separately from your company website or other public-facing platform or portal.

Why is a company intranet helpful?

A well-implemented intranet offers a wealth of advantages, making it easier for your team to connect, collaborate, and ultimately, get things done more effectively. Let's take a closer look at some of the key benefits:

Improved internal communication

An intranet serves as the central hub for company news, announcements, policy updates, and celebrating achievements. Everybody can stay up-to-date, and it minimises the risk of people missing important news in lengthy email chains or unwieldy inboxes.

Better company culture

An intranet allows employees to share profiles and team updates, engage with polls and competitions, and even plan social events together. It can be an excellent way to build a sense of community and camaraderie within a company, helping remote workers feel more connected.
An interactive banner on a Confluence page displaying a slide titled 'Upcoming Team Building Event'

Enhanced collaboration opportunities

Modern intranets offer features that facilitate direct collaboration among teams. This includes shared spaces for storing and accessing documents, which you can edit in real time. They also include integrated calendars and project planning tools to manage tasks and deadlines effectively, promote communication and improve teamwork.

Centralised access to information and resources

Where can I find this form? How do I submit an expense report? Where is the onboarding documentation for a new client? All of these questions and processes can be resolved through a company intranet, which houses all essential documentation, HR forms, and company guidelines in one place for easy access.

Two teal backgrounds on a Confluence page, one titled 'Your benefits' and one titled 'HR support,' both with body text and buttons titled 'Check now'

Increase productivity and efficiency

Having all of your documentation and quick-links available in one place makes finding explicit knowledge quicker and easier, letting employees self-serve. This promotes independence, reduces unproductive time, and improves worker experience and morale. It can also speed up the onboarding of new employees.
Of course, an intranet is only useful if people engage with it, which is why it’s important to make it as simple, intuitive, and on-brand as possible.

What makes Confluence a good intranet option?

Confluence is an excellent choice for an intranet platform, offering a wealth of benefits. It fosters a collaborative environment with features such as real-time editing and version control. Furthermore, its seamless integration with other tools in the Atlassian suite boosts productivity and efficiency
Even better, Confluence is extensible, supporting a number of third-party apps that enable you to tailor Confluence to your needs, like Mosaic: Content Formatting Macros & Templates: a full macro toolbox to help create engaging, user-friendly Confluence pages.
A GIF of a user scrolling through Mosaic's company hub template
Mosaic even has two Company Hub templates available to install in your Confluence instance, providing a great starting point for your intranet that will give you everything you need to get employees interacting with your content.
Three Confluence macros appearing from a magician's top hat with a flourish

Your Confluence pages, but better

Give your Confluence pages the love they deserve. Discover Mosaic today and start building pages that users care about.
Written by
A headshot of Matilda French
Matilda French
Associate Content Marketing Manager
Matilda has a BA Hons degree in Creative Writing and Film and Screen Studies and is using her love of storytelling to create informative content that helps workers get the most out of their digital tools.