Good to know:
With Forms for Confluence, you can do more than just create forms. When you type /forms on your page, you can also choose to create a poll, quiz, or Jira Task Form from the macro dropdown.
How to create feedback forms in Confluence Cloud
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How to create feedback forms in Confluence Cloud
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Option 1: Collect feedback natively in Confluence
Option 2: Create actual forms & surveys in Confluence
Why use Forms for Confluence?
Why Google Forms doesn't cut it
FAQs
Confluence doesn’t have a native form builder, but that shouldn't stop you. Here's the fastest way to add one, plus how to display and export responses without leaving the page.
Need to build dynamic forms for data collection? Want to gather survey data to make informed decisions? Keen to get feedback from customers and employees in one place? If your organisation uses Confluence, this is the guide for you.
Up front, we want to highlight that there's no built-in survey tool for Confluence, so you’ll need to use a workaround or an add-on. This guide covers a built-in solution using the content properties and content properties report macros, and how to get started with a Confluence forms app if you need something more intuitive.
Option 1: How to collect structured data with native Confluence elements
The content properties and content properties report macros (formerly known as page properties/page properties report) can give you a simple but effective way to collect feedback on things like requirements docs and decision logs.
- Create a template: This can be global or space-specific; if you don’t know how to do this, read our guide to creating Confluence templates.
- Add a content properties macro: Type /content properties on your page. Inside the table, add your field labels on the left and leave the right blank (this is where users will add their answers).
- Add a label and save: To help you easily filter your responses later, we recommend adding a unique label to your template. Then save your template.
- Create a page from the template per respondent: Each respondent fills in their responses. Each submission is its own page, so there’s no risk of users overwriting each other.
- Build a results page: On a new page, type /content properties report and add the macro. Filter by your chosen template label. It will pull in every matching page’s property table, aggregating and updating as “submissions” come in.
The downside to this workaround
While it's fairly straightforward to set up the content properties/template workaround in your organisation, realistically, there are many ways it can fall short, meaning it can’t truly replace a forms app if you want to gather feedback on a large scale or for various projects.
Content properties workaround | A forms app like Forms for Confluence |
|---|---|
Requires edit permissions in a space | No edit permissions needed |
No notifications when a new submission happens | Form collaborators get email notifications every time |
Respondents have to be Confluence users | Users outside of Confluence can give feedback |
No option for anonymous responses | Anonymous responses can be toggled on |
Each “submission” creates a whole new page, which can quickly clutter up a space | All form submissions live neatly and securely in their own |
No data visualisation - raw answers only | Interactive data visualisations that give you insights at a glance |
No field validation, meaning users can write whatever they want (which can make analysis difficult) | Options for preset answers (e.g. dropdown and checkbox questions) so you gather data in the exact format you want |
If you're looking for a way to record feedback that won't cause page sprawl and is designed specifically for its purpose, we'd recommend investing in a third-party app.
Option 2: How to create real feedback forms in Confluence Cloud
This tutorial uses Forms for Confluence. If you want to learn more about why Forms is the right tool for your organisation, we cover that a little further down.
- Create a new page to host your form (or head to one that already exists), then enter edit mode.
- Type /forms on your page and click the Create a Form macro.
- Add your form name, description (optional), and collaborators (optional), and configure advanced settings such as email notifications. Then click Continue.
- In the form editor, you can add fields to your form in the left-hand preview. On the right-hand side, you can customise your answers for each field.
- Press Save when you’re finished, and publish/update your page to set it live.
How to view and share form responses in Confluence
A benefit of using a forms app is being able to see all your feedback in Confluence, closest to where you work. That means less tab jumping between tabs. Here’s how to locate your Forms for Confluence responses:
- Select Apps > Forms for Confluence in the sidebar.
- In the Forms homepage, click on the name of a form, and it'll take you to your form responses.
- You’ll land on a page that visualises your feedback data. Click on the Responses tab to check individual respondents’ answers.
See how to do it below:
How to display form responses on a Confluence page
Want to share feedback with stakeholders or other users who aren’t collaborating on the form?
- Click to edit your chosen Confluence page and type /responses table. Select the Responses Table macro from the list of options.
- In the dialog box, click the drop-down list and choose your form.
- Choose who to share your responses with and which questions to display.
- Publish your page. You and any collaborators will be able to view the form responses.
Follow the steps in the gif below:
Why use Forms for Confluence?
We've shared how you create real forms in Confluence Cloud, but you might be thinking, “There are other options out there. Why is Forms for Confluence the app for my organisation?”. And it’s a great question.
Many Confluence form apps are overly complex, difficult to use, and need admin rights to create forms and workflow. Forms for Confluence is different. It's available to everyone and is built to be usable by anyone, with little setup needed. Your non-technical users (HR, Marketing, Customer Success) don’t need to delve through documentation to confidently build and launch a form.
From the modern drag-and-drop form builder to visual data visualisations instantly available at your fingertips, Forms designed to take the pain out of gathering feedback. And if everyone’s using it, you’re getting more from your investment in Confluence.
Here’s how Forms for Confluence stacks up against some other well-known forms apps:
Forms for Confluence | ConfiForms | Scaffolding | Multivote | |
|---|---|---|---|---|
Intuitive and straightforward to use | ||||
Visual builder | ||||
Submissions without page-edit permissions | ||||
Supports operational & business intake (e.g., IT tickets, asset logging) | ||||
Accessible to all users, not just admins | ||||
No technical knowledge needed | ||||
Dedicated Jira task form integration | ||||
Dedicated poll and quiz support | ||||
Interactive data visualisations |
“It's a much more intuitive application than other form or poll apps we have used.”
Phil Cooper, Atlassian Marketplace Review
What’s more, Forms for Confluence offers an unrivalled app security profile. The app is 100% on Forge, Atlassian’s future-proof platform, holds ISO 27001 and CAIQ Lite certifications, participates in the Bug Bounty Program, and is under Kolekti, a Platinum Marketplace Partner, which means that the app is held to the highest security standards.
Get hands-on with Forms for Confluence:
Why not use an external tool like Google Forms?
“We’re already using Google Forms to run surveys - what’s the difference?”
We're glad you asked! Third-party tools like Google Forms can introduce more friction into your team, especially when your organisation collaborates entirely in Confluence. Here are some examples:
- Imagine that employees must submit a form as part of an operational process. You need a way to review the information submitted and escalate the request to the right team.
- Or, if you have a customer-facing Confluence space, you can embed forms within a page and get feedback in a context that makes more sense to your customers.
Forms for Confluence vs Google Forms
Forms for Confluence | Google Forms | |
|---|---|---|
Easy to create, use, and roll out | ||
Automated email notifications | ||
Option to export feedback as CSV | ||
Works natively in Confluence | ||
Automated Jira ticket creation | ||
Responses stay connected to work | ||
Helps teams capture input in a relevant context | ||
Designed to fit into always-on workflows, not just one-off forms |
Keeping your forms in Confluence essentially comes down to reducing app friction for your users and keeping them in a place where their work already is. Relying on external tools like Google Forms means context switching, tedious external link sharing, and manual data entry. By creating forms in Confluence, keeping information and users in the same convenient place requires no effort at all.
Frequently asked questions (FAQs)
Is Forms for Confluence free?
Yes, Forms for Confluence is free for up to 10 users, then priced per user. See the app’s full pricing on its Atlassian Marketplace listing.
Can I get a free trial of Forms for Confluence?
Yes. You can enjoy a 30-day free trial of Forms for Confluence, no credit card details needed.
Can external users or customers fill out a form in Confluence without an account?
Yes, depending on your Confluence space permissions and the specific app you use. With Forms for Confluence, if your space is publicly accessible, you can configure forms to capture feedback from external users or allow anonymous submissions without requiring an Atlassian login. You can learn more about this in our article on collecting external feedback.
How do I export Confluence form responses?
While viewing your form responses within Forms for Confluence, you can easily export your captured data. Simply go to Apps > Forms for Confluence, select the three dots (...) beside your form, and click Export. You can export your feedback in CSV, XML, or JSON format for deeper analysis.
Can a form submission in Confluence automatically create a Jira ticket?
Yes, you can create advanced workflows that bridge Confluence and Jira. Using Forms for Confluence, you can create dedicated Jira Task Forms that instantly convert a user’s submission into a Jira ticket, which is ideal for IT or HR requests.
Why should I use Confluence for forms instead of Google Forms or SurveyMonkey?
Building forms directly in Confluence eliminates context-switching and keeps your team in one workspace. It provides greater control over your data security, allows you to embed forms in a context that makes sense to your team or customers, and prevents friction from manual data entry across multiple apps.
Ready to improve your Confluence investment?
Try your 30-day free trial of Forms for Confluence today, no credit card required.
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